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Doc2Doc Logo text and overlapping blue symbols
Doc2Doc Logo text and overlapping blue symbols

Current Personal Loan CustomersBack to FAQs

  • Are there tax documents for my personal loan?
    • There are no tax documents for your personal loans. Login to your account on our secure portal to review your statement and loan documents.
  • Will the personal loan report to the credit bureaus?
    • Yes, the personal loan will report to the credit bureaus as an installment debt.
  • I am having trouble making a payment. What are my options?
  • Will a large payment make my payments lower?
    • No, a large payment will pay off more of the principal balance. The monthly minimum payment is always the same. Making larger payments will reduce the term length.
  • How do I make my personal loan payments?

      • Set up autopay today and receive a 0.25% interest rate reduction. This will also ensure on-time payments and no late fees.

      • Make a one-time payment online by logging into your account.

      • Call us at (877) 205-8985 to make a payment over the phone. Please have your ACH checking account information ready.

      • Pay through your bank’s online bill pay service.

      • Mail a payment to Doc2Doc Lending PO BOX 679220, Dallas, TX 75267

      • We do not accept credit card or debit card payments.

  • Where can I find my personal loan documents?
  • How do I change my first payment from 30 to 45 days?
    • Your first payment defaults to 30 days after your funds are disbursed. If you would like to extend it up to 45 days, please login to your account on our secure portal and request a due date change or you can call 1-877-205-8985.
  • How do I create my servicing account
    • Once your funds are disbursed you will receive instructions on how to register and create your servicing account. You can register for our secure portal here.
  • Can I refinance my personal loan?
    • Current members whose loans are in good standing can apply to refinance their loan after making three on-time consecutive payments. You would submit a new application for the amount you’d like to refinance.
  • Can I borrow additional funds?
    • Yes, current members whose loans are in good standing may qualify to borrow additional funds after making two on-time consecutive payments. The combined loan amounts cannot exceed the maximum personal loan amount.

Want To Keep In Touch?

If you would like to learn more about how we save doctors thousands of dollars in interest payments, sign up for our newsletter here.





Subject to credit approval, loans will be made by either Bank of Lake Mills or DR Bank (“Banks”). Banks may sell, assign, or transfer ownership of your loan to another party after the loan funds. The borrower will receive notification if the servicing of the loan changes because of any such sale, assignment, or transfer. Bank of Lake Mills and DR Bank. Each Member FDIC.

Want To Keep In Touch?

If you would like to learn more about how we save doctors
thousands of dollars in interest payments, sign up for our
newsletter here.

Subject to credit approval, loans will be made by either Bank of Lake Mills or DR Bank (“Banks”). Banks may sell, assign, or transfer ownership of your loan to another party after the loan funds. The borrower will receive notification if the servicing of the loan changes because of any such sale, assignment, or transfer. Bank of Lake Mills and DR Bank. Each Member FDIC.

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